Terms of Service

The terms under which P4 One Digital is provided.

Last updated: June 1, 2026

1. The operating entity

P4 One Digital™ is the operating brand of P4 One LLC, a New Jersey limited liability company. Throughout these terms "we," "our," and "us" refer to that operating team. By engaging the brand for a project, retainer, or report, you accept these terms.

2. What we deliver

Under the P4 One Digital brand, the team delivers:

  • Paid advertising and creative — campaign strategy, creative production, social and search ads, ongoing campaign management.
  • Web design and development — premium site builds, custom front-end engineering, integrations.
  • AI media production — brand-aligned visuals, short-form video, voice and motion assets.
  • Automation — lightweight workflow and process automation tied to your stack.
  • Managed retainers — ongoing maintenance, performance monitoring, and content updates for delivered platforms.
  • Manual WCAG / accessibility reviews — informational accessibility reports based on hands-on review by a human reviewer.

Specific deliverable scope, milestones, payment schedule, and timeline live in the project proposal or statement of work signed for each engagement. If the proposal and these terms ever conflict, the proposal wins for that engagement.

3. Quote forms and intake

Submitting a quote form is not a contract. It opens a conversation. A binding engagement starts only when both sides countersign a proposal or statement of work.

4. Payment, deposits, and refunds

  • Project work typically requires a deposit at signature and milestone payments thereafter. Specific amounts and timing live in the signed proposal.
  • Retainer plans are billed monthly in advance. Cancellation ends the next billing cycle, not the current one.
  • Deposits are non-refundable once work has begun, because production time is reserved on your behalf.
  • Where Stripe handles a payment, Stripe's terms also apply to that transaction.
Important — informational accessibility reports only. Any manual WCAG or accessibility review delivered under the P4 One Digital brand is an informational accessibility report. The reports are not a legal compliance certification for any standard — including (but not limited to) the Americans with Disabilities Act, WCAG 2.x, Section 508, the European Accessibility Act, or any state or international accessibility law. The reports describe what a human reviewer observed at a point in time and suggest remediations to consider. Use the results to inform your own decisions. For legal advice, consult a qualified attorney.

5. Acceptance, revisions, and out-of-scope work

Each proposal lists the deliverables and how many revision rounds are included. Anything outside the scoped deliverables is treated as a change order, priced separately, and added to the schedule by mutual agreement before work proceeds.

6. Client responsibilities

  • Provide timely access to assets, credentials, and decision-makers needed to move work forward.
  • Provide accurate brand, legal, and product information.
  • Respond to milestone reviews within the windows set in the proposal — delayed responses can push the schedule.
  • Maintain rights to any content, imagery, trademarks, or code you provide to us for use in deliverables.

7. Ownership and licensing

On full payment of the engagement, you receive a license to use the final delivered creative, copy, and code for your own business. Tooling, internal templates, reusable components, and our pre-existing libraries remain ours. Live third-party platforms (advertising accounts, hosting, analytics, payment processors) are governed by their own terms.

8. Service availability

The team aims for steady uptime on hosted properties and on retainer support, but does not guarantee 100% availability. Planned maintenance and third-party outages can pause work. Reasonable effort will be made to communicate planned maintenance in advance to active clients.

9. Warranty disclaimer

Services and deliverables are provided "as is" and "as available," without warranties of any kind — express or implied — including merchantability, fitness for a particular purpose, or non-infringement. Performance of advertising campaigns, search rankings, conversion rates, and accessibility outcomes depends on factors outside our control (third-party platforms, your stack, end-user behavior). The team makes no promise of specific business results.

10. Limitation of liability

To the maximum extent permitted by law, total liability for any claim arising from your engagement with the P4 One Digital brand is limited to the amount you paid us for the specific engagement in the twelve months preceding the claim. The team is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, or lost data.

11. Acceptable use

  • Do not ask the team to produce content that is unlawful, fraudulent, defamatory, or violates third-party rights.
  • Do not ask for advertising or automation that violates the rules of the platforms involved.
  • Do not resell, sublicense, or rebrand our internal tooling, templates, or reports without written permission.

We may pause or terminate any engagement that violates this section.

12. Confidentiality

The team treats your non-public business information as confidential and only shares it with the people on our side who need it to deliver the work. You agree to treat our non-public methods, internal documents, and pricing the same way.

13. Changes to the service or these terms

The team may update offerings or these terms over time. The current version is always at this URL. Material changes that affect active retainers or in-flight projects will be communicated by email to the engagement contact.

14. Governing law and venue

These terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in New Jersey.

15. Trademark notice

P4 One Digital™ is a trademark of P4 One LLC. The trademark, brand assets, and visual system may not be used, copied, or imitated without written permission. Other marks referenced on this site belong to their respective owners.

16. Contact

P4 One LLC · New Jersey, USA · Reach the team via p4one.com for anything related to these terms or an active engagement.

P4 ONE DIGITAL™ is a trademark of P4 One LLC · USPTO App. No. 99560193 · SAM Active · CAGE 17SM1 · UEI SW9VDGLV8AY6 · NJ MBE #A0654-63 (Provisional) · NJ SBE #A0704-18 · NJ SEDB #A0704-17